Our Intake Process

• Within a maximum of 24 hours after completing your confidential Intake form, our office staff will contact you via email with a link to complete your intake paperwork in your online client portal.

• When you complete your forms, we’ll receive an email notification that your forms have been submitted.

• Our office staff will review your paperwork and assign you to one of our team member’s caseloads depending on your needs. You may also request to meet with a specific member of our team on your intake paperwork.

• We’ll send you an email with information about how to book your appointment through our online client portal. (Note: you won’t be able to book an appointment until we’ve assigned you to a team member’s caseload, and you receive email verification of this.)

First Session:

In your first session (intake session), you’ll be warmly greeted by your therapist who will introduce themselves to you and give you some background information on themselves. Your therapist will start off by asking you questions to get to know you a little better and to gain an understanding of what brings you to therapy. Your therapist will discuss the process of counseling, confidentiality, number of session, payment information, medical history and current symptoms. You can expect a warm friendly atmosphere, free of judgement. Know that things take time and healing is a process, but your therapist is right there with you on the journey.