Bessemer: 7555 Dickey Springs Rd | Birmingham: 1731 1st Ave N, Suite 2012 Locations in AL

Frequently Asked Questions

We're here to answer your questions about therapy, insurance, confidentiality, and the counseling process. If you don't find what you're looking for, please contact us.

Getting Started

Insurance & Fees

Confidentiality & Privacy

Therapy Process

Specific Concerns

Still Have Questions?

We're here to help. Contact us directly and we'll be happy to answer any questions you may have about our services.

Frequently Asked Questions

Getting Started

How do I schedule my first appointment?

What should I expect during my first session?

Do I need a referral to see a therapist?

Can I choose my own therapist?

Insurance & Fees

What insurance do you accept?

What if I don't have insurance?

How much does a therapy session cost?

Do you offer payment plans?

What forms of payment do you accept?

Confidentiality & Privacy

Is what I say in therapy confidential?

When can confidentiality be broken?

Will my insurance company know what we discuss?

Can my family members attend sessions with me?

Therapy Process

How long does therapy take?

How often should I attend therapy sessions?

What if I need to cancel or reschedule?

Do you offer telehealth/online therapy?

What therapy approaches do you use?

Specific Concerns

Do you provide therapy for children and adolescents?

Do you offer couples or family therapy?

Can you prescribe medication?

Do you provide crisis intervention?

Is your counseling faith-based?

Still Have Questions?